Hosted Email Exchange & Online Backup

 

Microsoft Exchange provides business with a single view of their email, calendar and contacts on their PC, phone and the web so that employees can stay connected and informed, wherever they are. Hosted Exchange offers all of the features of Microsoft Exchange as a cloud based solution.

This means that you can have all of the functionality of Microsoft Exchange without having to invest in hardware, software, connectivity and the skills required to manage and maintain Microsoft Exchange for your business. You simply connect to the our Hosted Exchange environment.

Single View
Your email, calendar, contacts and tasks are synchronised to all your email clients, including PC’s, tablets, phones and the web interface. This means that any changes are available to all of your connected devices.

Mobile Access
You can synchronise and access your Exchange services, such as email, calendar and tasks, even when you are not in the office by getting you email directly on your mobile devices. Most modern smart phones and tablets natively support Microsoft Exchange.

Contacts
Microsoft Exchange provides you with a single location where you can store all of your contacts. You can directly book meetings, email or even call contacts from a single, convenient interface.

Calendar
You can share your calendar with colleagues and even external parties, and view other people’s calendars to easily book meetings and schedule events. You can even book resources such as meeting rooms or other resources via shared calendars.

 

Web Interface
Even when you find yourself without your PC, smart phone or tablet, you can still access your email, calendar en tasks via the native Microsoft Exchange web interface. The web interface functions much like Microsoft Outlook, which makes the use of the interface intuitive and easy.

Support
Our Hosted Exchange solution comes with a help desk service, so should you require any assistance in setting up your PC, tablet or phone to use our Hosted Exchange, importing your existing mail archive or with any other Hosted Exchange related issues, our support engineers are ready to help.

Anti-Spam and Anti-Virus
Each and every message that is received or transmitted via our Hosted Exchange platform is scanned for threats such as phishing and viruses as well as whether the message is likely to be spam. This means that by the time that your email is delivered to you it is both safe and relevant.

Availability
We have implemented our Hosted Exchange solution so that no single point of failure exists with availability 24/7/365. Our servers are hosted in our own data centre, which includes redundant connectivity, redundant power, redundant hardware as well as a redundant implementation of Microsoft Exchange.

 

 

Task Management
You can manage tasks, set reminders and even delegate tasks via Microsoft Exchange.

 

Backups
While our Hosted Exchange is designed with built-in fault tolerance and high availability, backups are still an integral part of our disaster and recovery planning. With daily full backups, a comprehensive backup rotation schedule as well as off-site backups we are prepared for any disaster that may strike. This combined with disaster recovery testing allows us to offer peace of mind to our clients that your emails, contacts and calendars are safe.

 

 

Pop Email Workflow
At Voice & Data we host your POP mail at two data centres, you can have data accounts that are secure and backed up. This is a business service. *The default behaviour of POP is to delete mail from the server. However, most POP clients also provide an option to leave a copy of downloaded mail on the server.

  • Connect to server.
  • Retrieve all mail.
  • Store locally as new mail.
  • Delete mail from server*.
  • Disconnect

IMAP Workflow
As you can see, the IMAP workflow is a little more complex than POP. Essentially, folder structures and emails are stored on the server and only copies are kept locally. Typically, these local copies are stored temporarily. However, you can also store them permanently.
Synchronised mail between multiple devices Connect to server.

  • Fetch user requested content and cache it locally, e.g. list of new mail, message summaries, or content of explicitly selected emails.
  • Process user edits, e.g. marking email as read, deleting email etc.
  • Disconnect